NEC On-Premise Phone Systems
NEC On-Premise Phone Systems
In the age of increasingly disparate work locations and job complexity, communications play a crucial part in every organization’s success. NEC on-premise phone systems are a powerful communication solution that provides businesses with the reliable, efficient, easy-to-use technology that they require. Plus, NEC phone systems are customizable to match your changing business needs.
Elegantly Designed & Feature-Packed
Incorporated within a modern business telephone system are a multitude of features and functions.
Features
- Transfer a call, record a conversation, access voicemail, make a company-wide announcement, and much more at the touch of a button.
- Easily customizable desk-phone to meet your employees’ needs.
- Pre-recorded voice prompts offer a step-by-step guide on how to use your voicemail box.
Advanced Features
Automatic Call Distribution (ACD) Management Improve customer service, increase productivity and reduce costs with this Windows™-based management information system that includes:
Features
- Customizable screen with tailored templates that display real time information on in-bound and out-bound calls.
- All events are stored allowing for fully flexible reporting.
- Audible and visual alarms are triggered when performance parameters exceed the limits set by your designated employee user.
- Easily installed on both standalone and networked PCs.
- Immediate online assistance on operation and programming with a comprehensive context-sensitive help file
Detailed Reporting and Call Recording
Put your call information to use by cutting expenses and make your business more efficient.
Detail Reporting – Helps you track phone system metrics with 200 different reporting options, that can be exported to a spreadsheet for further analysis.
Unified Communications
Unify your business’s, messaging and collaboration. Our UC Suite provides access to productivity-enhancing applications, such as user presence, instant messaging (IM), application sharing, a multimedia softphone, and your UC client.